We at Bedi Legal Services value your privacy and are committed to keeping your personal data safe online. We respect and value the privacy of our Clients and everyone else who uses, or has personal data uploaded into our software, hereinafter referred to as the “Software”, and we will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and make sure that you understand it. Your acceptance of our Privacy Policy will be deemed to occur upon your first use of our Software. If you do not accept and agree with this Privacy Policy, you must stop using the Software immediately.

 

1. Definitions and Interpretation

In this Policy, the following definitions shall apply:

 

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“Client” means any person who enters into contract with us for use of the Software;

“Client Data” means all personal or other data inputted to the Software by a Client, anyone authorised by the Client, or us on the Client’s behalf, for the purpose of using the Software or facilitating the use of it;

“Cookie” means a small text file placed on your computer or device by the Software when you use certain features of our Software. Details of the Cookies used by our Software are set out in clause 10; and

“We/Us/Our” means Bedi Legal Services Limited, a company registered in England and Wales under number Bedi Legal Services – Privacy Policy

 

At Bedi Legal Services, we respect the privacy of every individual who entrusts us with their information and realize it is important to each person how their personal data is used and shared online. We respect the privacy of our Clients and all others who use, or have personal data uploaded to, our software, and we will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy will be deemed to occur upon your first use of our Software. If you do not accept and agree with this Privacy Policy, you must stop using the Software immediately.

 

2. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Client” means any person who enters into contract with us for use of the Software;

“Client Data” means all personal or other data inputted to the Software by a Client, anyone authorised by the Client, or us on the Client’s behalf for the purpose of using the Software or facilitating use of it;

“Cookie” means a small text file placed on your computer or device by the Software when you access certain features of our Software. Details of the Cookies used by our Software are set out in clause 10; and

“We/Us/Our” means Bedi Legal Services Limited, a company registered in England and Wales under number 15897516, whose registered office address is at 16 Stanley Park Drive, Wembley, England, HA0 1SG.

 

Purpose/Activity	Type of Data	Lawful basis for processing	Retention Period
To fulfil the contract and provide access to our Software	a. Identity b. Contact c. Financial d. Transaction	Necessary for the performance of the contract	6 years from the date our contract terminates or expires with the Client
To process, store and review relevant Client Data. This may include some sensitive data as set out in clause 5.5 below	a. Identity b. Contact c. Transaction	Necessary for the performance of the contract	6 years from the date our contract terminates or expires with the Client
To administer and protect our Software, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting	a. Identity b. Contact c. Technical	Necessary for the performance of the contract	60 days from the date our contract terminates or expires with the Client
To conduct marketing activities and make suggestions and recommendations to you about services that may be of interest	a. Identity b. Contact c. Profile d. Usage e. Marketing and Communications	Necessary for our legitimate interests (to study how people use our Software, to develop it and grow our business)	2 years from the date of last communication
To manage an ongoing relationship with you, which may include: a. communicating with you if we store documents on your behalf; and b. notifying you about changes to our terms or policies	a. Identity b. Contact c. Profile d. Marketing and Communications	Necessary for the performance of the contract	6 years from the date our contract terminates or expires with the Client. However, where we have been engaged under our separate terms of business to provide will writing or other similar services, we may need to retain certain information indefinitely, due to the nature of the services we provide. This is in order to protect against legal claims, as well as to provide supporting information if your will or other document is ever questioned or contested.

 

5.4 Please note that you, the Client may be providing us with or allowing us access to personal data relating to any other person. In such cases, you undertake to obtain permission from those persons to pass their data to us as a third party. We shall only use such data as described above to render our services and shall not use such data for any other purpose whatsoever.

 

5.5 Within the Software you may have the option to upload some sensitive personal data. We will only process such sensitive personal data in accordance with the Data Protection Legislation and anonymise and/or delete the same as soon as appropriate.

 

5.6 Where permitted by law and/or with your permission, we may use some of the information described above for direct marketing purposes to contact you by email with information, news and offers. We will not, however, send you any unsolicited marketing or spam, and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the applicable Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Clients may also opt out of receiving certain marketing emails from us by unsubscribing using the links provided in our emails and at the point of providing your details.

 

5.7 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. Unless we have reasonable grounds to refuse to delete it (where this is permitted under the applicable Data Protection Legislation), we will do so without delay and within no longer than one month from receiving your request.

 

6. How and Where Do We Store Your Data?

6.1 We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the periods specified in the table above (or, where there is no fixed period, the same factors will be used to determine how long it is kept).

 

6.2 All personal data we process is encrypted, including any back-ups.

 

6.3 The majority of your personal data will be stored in the UK. However, we may store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

 

6.4 We will not store any of your personal data outside of the EEA.

 

6.5 We care about your information and therefore we implement a number of key measures to protect your personal data including: making sure that access to your personal data is limited to those employees, agents, contractors and other third parties that have a business need to know and who are bound by duties of confidentiality; procedures to deal with any data breach-meaning a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data-including notifications to you and/or the Information Commissioner’s Office where we are legally required to do so.

 

7. Do We Share Your Data?

7.1 We may sometimes contract with other third parties to supply services to you on our behalf, such as sub-contractors of ours. In some cases, these third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

 

7.2 If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

 

7.3 If We share your personal data with a third party, as described above, We will take steps which are reasonably necessary to ensure that your personal data is treated safely and in accordance with the Act, this Privacy Policy, and the third party’s obligations under the Act.

 

7.4 If any personal data is transferred outside of the UK, we will take appropriate steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as described above in clause 6.

 

7.5 In exceptional circumstances, we may be legally obliged to disclose certain personal data, which might include yours, if we are involved in any legal proceedings or regulatory compliance, or responding to a court order, or the instructions of a government authority.

 

8. How Do I Get Access to My Personal Data?

8.1 If you would like to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

 

8.2 All subject access requests should be made in writing and sent to the email or postal address shown in clause 11.

 

8.3 There is no fee for a subject access request. If your request is “manifestly unfounded or excessive” (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

 

8.4 We will respond to your subject access request within 5 working days and, in any case, not more than one month of receiving it. Normally, we would try to ensure that we have dealt with your request and either copy your personal information within that period or advise you why this cannot be achieved within that timeframe, and a timescale for providing you with a full response. However, in some circumstances, this will not be possible, especially if your request is particularly complex. In such cases, the time can be extended by up to three months from the date we receive your request. You will be kept fully informed of progress throughout.

 

9. Your Right to Withhold Information

9.1 You may be required to provide-or permit us to collect-certain data in order to access certain features and functionalities of the Software.

 

9.2 You can control Cookies. You can use your internet browser to enable or disable certain Cookies or to notify you when a Cookie is being placed on your computer. Most internet browsers also allow you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can usually be changed. For further details, please refer to the help menu within your internet browser or the documentation that came with your device.

 

10. Our Use of Cookies

10.1 All Cookies used by and on our Software are used in accordance with current Cookie law.

 

10.2 We may place and access first party and third-party Cookies on your computer or device, to facilitate and improve your experience of our Software.

 

10.3 The roster of Cookies that our Software uses can be accessed by you through the padlock icon that appears in the search bar. You are also able to block and remove certain Cookies this way.

 

10.4 First party Cookies are those placed directly by us and are used only by us. Third party Cookies are those placed by websites and/or parties other than us. These Cookies are not integral to the functioning of the Software and your use and experience of the Software will not be impaired by refusing consent to them.

 

10.5 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide the best possible experience to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Software may not function fully or as intended.

 

10.6 Certain features of our Software require Cookies to operate. Cookie Law categorises these Cookies as “strictly necessary”. These Cookies are listed above. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You can block these Cookies at any time by changing your Internet browser’s settings, but please note that our Software may not function correctly if you do this. We have taken care to ensure that your privacy is not jeopardized by them.

 

10.7 You can delete Cookies from your computer or device at any time. If you do this, you may lose any information that enables you to access our Software more quickly and efficiently.

 

10.8 It is recommended that you keep your internet browser and operating system up to date and that if you are unsure about adjusting your privacy settings you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device.

 

11. Contacting Us

If you have any questions about our Software or this Privacy Policy, please feel free to contact us using any of the contact methods on our contact page. Please note that if your query is unclear in any way we may request that you detail your query further in order for us to comply with it, especially if it involves details of the data we hold about you (as under clause 8, above).

 

12. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. If we do, we’ll post any changes on the Software and you’ll be bound by any new Privacy Policy if you continue to use our Software after the changes come into effect. It’s your responsibility to check this page regularly to make sure you keep up to date.